Hi, I’m Jaclyn!

I’m a chaos coordinator & people whisperer —bridging the gaps between 'What?' and 'How?'... and 'Who?’.
I’ve got an MBA & a knack for scaling nonprofits & companies using Operations acumen & people-focused methods — effectively meeting capacity needs during rapid growth & addressing unique industry challenges in a changing landscape.

How can I assist you?

Let’s connect! Drop me an email & we’ll schedule a time!

I’m currently the Operations Director at a consistently growing, medium-sized nonprofit research institute with headquarters in Oakland, Calif & remote staff working across the country. As the operations director, I have supported growth from $1mil budget to +$7.5mil with full-time staffing increasing from 9 to 40 FTEs across 12+ States. This role has touched on all areas of the organization including finance, human resources & recruitment, strategy & internal policy, executing org-wide & executive initiatives, & day-to-day administrative & compliance requirements for the organization, staff, & programmatic work.

Roles with a blend of independent work & an opportunity to build interdepartmental collaboration & connectivity get me excited to start each day. Learning & understanding the unique needs & nuances of industries comes quickly & I’m not afraid to ask questions & keep on top of current workplace trends to improve efficiency.

Prior professional experience has been an eclectic array that has included industries & corporate structures including sole-proprietorships, start-ups, large corporations and everything in between; many nonprofits, iterations of healthcare industries, a bicycle components manufacturer, outdoor/sporting events & event crew; & beverage company.

Bringing…

Leadership

Leadership during difficult times & able to have difficult conversations when necessary. Collaboration & processing planning interdepartmentally while motivating teams. Knowing when to get consensus & when to make the decision.

Connectedness

Connecting the pieces in rapidly changing environments; seeing the missing gaps during the planning process; able to get staff buy-in during times of change & transition; always looking for the details & that bigger picture, higher view.

Intuitive & Empathic

Understanding how to get the best out of people during trying times & seeing how they can best apply their talents in dynamic situations; knowing when is the right time to jump to the next critical juncture to reach the next milestone.

Management is doing things right;
leadership is doing the right things.”
~ Peter Drucker, PhD

Remote- & Hybrid-roles since 2016

I’m currently based in San Francisco, Calif. and have lived in the Bay Area for over a decade while working in-office as well as hybrid & remote-roles since 2016.

Willing to Relocate Domestically or Internationally

Opportunities allowing for time with my strong family roots in Philadelphia, Penn. area are highly valued.

International employment or roles that include frequent travel are also welcome for consideration.

Let’s connect!
Drop me an email & we’ll schedule a time.